When returning or replacing an item of an appropriate quality, delivery charges as well as return shipping fee will not be reimbursed.
When returning or replacing an item of an appropriate quality the delivery charges incurred by Buyer in returning the item will not be refunded.
Intmall and the Company would urge the Seller to meet the requirements and terms in this Terms of Service, including but not limited to Return and Refund terms, but Intmall and the Company do not guarantee the outcome, Intmall and the Company do not undertake the due obligations as Seller.
|Reason||Condition||If You want||You need||You will get|
|Defective item or items with significant difference between goods and description||Within 15 days after receipt of shipment||Return & Refund||
a. Apply for a refund via e-mail;
b. Return the product to the seller in China;
c. Pay shipping fee for the return of the product.
|Full price refund plus the refund of shipping fee you paid.|
|Replacement||The identical type of product plus the refund of shipping fee you paid.|
|Get a partial refund and keep the item||a. Apply for a replacement via e-mail.||Partial refund|
|Items of an appropriate quality with the original labels and in the original packaging||
a. New and unused items with the original labels and in the original packaging including accessories, manuals, invoices, tags, etc.
b. Within 15 days after receipt of shipment.
|Return & Refund||
a. Return in an unopened box. Make sure that item’s condition won’t affect its further resale.
b. Pay all the costs for the return of the product (including the logistics and all the possible taxes).
|Full price refund|
|Payment Method||Refund Method||Refund Time (Workday)|
|Visa/Master Credit Card||Visa/Master Credit Card||3-16|
|Yandex Money||Yandex Money||5-11|
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You will get a full refund if your order does not receive