Private Policy referred to as Web-site) and the company operating referred to as Company) recognizes the importance of privacy as well as the importance of maintaining the confidentiality of personal information according to law of the Russian Federation. This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose information in relation to users of our web-site.

All capitalized terms not defined in this document shall have the meanings ascribed to them in the Terms of Use of the Site, which can be found here.

Private Policy is enclosed as the Annex of the Terms of Use of the Site.


Collection and use of personal data.

1.Personal data are defined asany information relating directly or indirectly to an identifiable person. Personal Information including, but not limited to, user name, date and place of birth, address, information about the family, social, property status information about the family, social, property status,phone number, fax number and email address and other information may be collected.

2.We record and retain personal information every time when you visit our web-site, filling forms on the web-site, sent us via e-mail or telling us by the phone any information. You further agree with this Privacy Policy when you provide us any Personal Information.

Disclosure of personal data.

1.You further agree that we may disclose and transfer your Personal Data to Service Providers or Regulators engaged by us to assist us with providing you services for the following purposes

a) to comply with regulations, litigation, subpoena, or government requirements;  

b) to ensure compliance with this Privacy Policy, including investigation of potential violations of these regulations.

c) for the detection, prevention and resolution of issues related to fraud, security or technical issues;

d) to respond to claims about what this or that content violates the rights of third parties;

e) to respond to claims about what contact information (such as name, address, etc.) of a third party been published or transmitted without their consent or as an insult;

f) to protect the rights, property or personal safety of the Company,, its users or the general public, or any third party;

g) if the Company or is changing management system, including cases of merger, acquisition or purchase of all assets of the Company or a its substantial part;

h) necessary we may also disclose and transfer Service Providers your Personal Data to our professional advisers, law enforcement agencies, insurers, customs brokers, logistic companies and other organizations. These Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data

k) with your prior permission

l) to enable your transactions 

2.You agree that we may disclose and transfer, for the purposes specified at “Disclosure personal information 1.” above, your Personal Data to other affiliated companies within the SF Express Group, or related company, or successor of us.

3.The information about your payments (name, address, phone, e-mail, credit card number) shall not be disclosed under any circumstances. We may share your Account Information with banks or vendors to enable your transactions on the Web-site to be completed this information is not stored on Web-server of the Company and is available only to the bank partner. No information about payments, except for the notification of payment, partner banks, the Company will be transferred. 

4. We may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.

5. The Company has the right to send information, including advertising messages by e-mail and mobile phone to user / purchaser with the consent expressed here by the user / purchaser.

6. The Web-Site may contain hyperlinks to other web-sites are not part of the Company's Web-site “” (hereinafter - Third Party web-site). In some cases you may be required to submit personal information to third parties or co-branded partners. This Privacy Policy does not apply to these third party sites or co-branded web-site. We recommend you should read the relevant privacy policy for those third party web-site and co-branded web-sites before responding to any offers, products or services advertised by those parties.

7. In some cases your purchase or responding might involving the Company's Web-site “” and third party sites or co-branded web-site, you agree that the Company and are entitled to share with or transfer the information to the third parties or co-branded partners.

8. You acknowledge and agree that, in order to complete the cross-border transaction, the information we collected might be used outside of your country.


Access & correction of personal date.

You have the right of access to personal information held by us and to request correction of the information.

If you have any questions regarding this Privacy Policy or if you wish to access or correct your Personal Data, you may send your request in writing via e-mail.



We use "cookies" to store specific information about you and track your visits to the Web-site.

A "cookie" is a small amount of data that is sent to your browser and stored on your computer's hard drive. A cookie can be sent to your computer's hard drive only if you access the Web-site using a computer. If you do not de-activate or erase the cookie, each time you use the same computer to access the Web-site, our web servers will be notified of your visit to the Web-site and in turn we may have knowledge of your visit and the pattern of your usage.

If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter information on the Sites more often and certain features of the Web-site may be unavailable.

Minor’s policy

The Web-site and its contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. However, we could not distinguish the age of individuals who access our Site. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact via e-mail to remove the information.

Security measures

The Company and during the processing of personal data shall take the necessary legal, organizational and technical measures to protect personal data against unauthorized or accidental access, destruction, modification, blocking, copying, supply, distribution of personal data, as well as other illegal actions in relation to personal data.

We employ hi-tech security method to maintain data security and to ensure the correct use of the information we hold. However while we try to protect the information we hold for you, you acknowledge and agree that we cannot guarantee the security of any information you transmit to us considering the technology and other factors, and you do so at your own risk. We recommend you do not divulge your password to anyone and sometimes change your password, and follow our instruction issued from time to time to protect your account and password and information. 

Privacy Policy Update

Any changes to this Privacy Policy will be communicated by us posting an amended and restated Privacy Policy on the Web-site. Once posted on the Web-site the new Privacy Policy will be effective immediately. In case of significant changes of Privacy Policy Company will change posting an amended and restated links on the Web-site. You agree that any information we hold about you (as described in this Privacy Policy and whether or not collected prior to or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy.



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